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ParkIt

A mobile UX case study focused on helping cyclists find safer parking spaces, navigate urban environments more confidently, and reduce friction in everyday commuting.

ROLE: UX DESIGNER
TYPE: MOBILE APP
FOCUS: UI + DEPTH

parkit_case_study.exe

Pulse app interface preview

Quick mission summary

The goal

Design a platform that helps cyclists quickly find safe and accessible bicycle parking locations around Dublin.

The problem

Cyclists, especially students, often struggle to find parking spaces that feel secure, convenient, and reliable.

The result

A mobile-first concept focused on safer parking discovery through location information, accessibility, and visibility of safety features.

What needed fixing

Students and city cyclists often had to rely on guesswork when choosing where to leave their bikes. Parking information was scattered, unclear, and did not provide enough confidence around safety and availability.

The challenge was creating a system that encouraged cycling while reducing uncertainty around parking decisions.

CORE UX ISSUE

Too much uncertainty between arrival and action. Users wanted a quick way to know where they could safely leave their bike, but existing experiences lacked trust, visibility, and convenience.

How I approached it

STEP 01

Research

I explored transportation data, cycling behaviour, and sustainability initiatives to understand user needs.

STEP 02

User journey thinking

I mapped the experience of cyclists from planning their commute to arriving and finding parking.

STEP 03

Wireframing

I sketched mobile-first layouts focused on search, maps, and parking discovery.

STEP 04

Visual refinement

I developed a cleaner interface using sustainability-inspired colours and simplified interactions.

What the final design does better

Safer decisions

Users can make faster parking decisions through visibility of safety indicators and location details.

Improved discoverability

Parking locations become easier to find through search and map-focused interactions.

Encourages cycling

Reducing uncertainty helps create a more comfortable and confident cycling experience.

Explore the project

The report outlines the full process, decisions, and iterations that shaped the outcome.

Takeaways

This project strengthened my understanding of research-driven UX design and showed how data, behavioural analysis, and user journeys can shape better decisions throughout the design process.

RESULT

A mobile-first concept that makes bicycle parking feel safer, easier to discover, and more accessible while supporting sustainable transportation goals.

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